If you can't start Windows 11 because the BitLocker recovery screen asks you to enter a key, follow these steps.
Channel | Publish Date | Thumbnail & View Count | Actions |
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Pureinfotech | 2024-08-09 10:53:24 | 1,642 Views |
Windows 11, 10: Find and use BitLocker recovery key to unlock PC
If you see the BitLocker recovery screen when you start your computer, you are not alone. The reason for this is probably the error after installing the July 2024 Patch Tuesday Update on Windows 11.
On July 9, 2024, Microsoft released update KB5040442 for Windows 11 23H2 and 22H2, which increased the version number to build 22631.3880 and 22621.3880. The update was supposed to be another rollout with security fixes and several changes to Copilot AI, the Settings app, Share, and more, but then users quickly noticed that after the update, their computers started booting into the BitLocker recovery screen instead of booting into the operating system.
According to a statement from Microsoft, update KB5040442 has an issue that causes the device to display the BitLocker recovery screen on startup. Usually, this is related to problems caused by the system TPM (Trusted Platform Module), but in this case, it is an issue with the update.