Apparently, some Surface RT users are getting a "Not compatible with this version of Windows" error message when installing the USB Ethernet adapter that allows users to connect to wired networks, even though the Surface website states that Windows RT 8.1 supports the adapter in Surface.
Channel | Publish Date | Thumbnail & View Count | Actions |
---|---|---|---|
Pureinfotech | 2013-10-21 15:39:11 | 101,950 Views |
How to create a USB Surface RT recovery image to fix Windows RT 8.1 update issue
Just to clarify, the Surface Ethernet adapter works on Windows RT 8.1, but there seems to be some sort of bug that is causing installation issues for some users. Thankfully, you don't have to wait for Microsoft to release a new Windows update, you can fix the problem right away with the steps below.
1. Connect the USB Surface Ethernet adapter and let the installation fail.
2. Use the keyboard shortcut +S, search and open Device Manager.