You don't need a recovery image to reset your Surface. You can simply reinstall Windows 10 and let Windows Update do the rest. Here's how.
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How to reset any Microsoft Surface via USB (bare metal recovery)
If you're having problems and your Surface won't start, you'll usually contact Microsoft Support to download a recovery image, which you can then use to create a USB recovery drive to reset the device to factory settings and reinstall Windows 10 in the process.
Although it sounds a bit technical to many users, it is actually a simple task. The only limitation is that many users get stuck while trying to download the recovery files from the support site and receive the message: “The recovery image for your device cannot be downloaded from this page. Please contact us for assistance.”
This shouldn't be a big problem, though, because you technically don't need a recovery image at all to reset your Surface Book, Surface Pro 4, Surface Pro 3, Surface 3, or (soon) Surface Studio. The three things you'll need are: the files to reinstall Windows 10, an internet connection, and (just in case) the driver package for your device.
